Privacy policy
THIS PRIVACY POLICY – COLLECTING PERSONAL INFORMATION
This Privacy Policy describes how AROMA-FOR-UPLIFTING-LIFE.STORE (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
CONTACT
After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by email at info@aromaforupliftinglife.store We will respond to your inquiry promptly and thoroughly to address your concerns.
COLLECTING PERSONAL INFORMATION
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information.” See the list below for more information about what Personal Information we collect and why.
DEVICE INFORMATION
Purpose of collection: to load the Site accurately for you, to perform analytics on Site usage, and to improve user experience and security.
Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, pixels, session storage, or other tracking technologies. We also collect data through third-party integrations, including Facebook Pixel, Google Analytics, Google Search Console, and embedded YouTube content, which help us understand site usage and optimize our services.
Please note that device information alone does not personally identify you.
DISCLOSURE FOR A BUSINESS PURPOSE
Shared with our processor Shopify and other third-party services, including Facebook, Google Search Console, and YouTube, that handle or process site data on our behalf. These services may collect certain information for analytics, site performance, and user interaction tracking. This information is used solely to improve the Site, enhance user experience, and optimize our services.
Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
ORDER INFORMATION
Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
Source of collection: collected from you.
Disclosure for a business purpose: shared with our processor Shopify and with the shipping carriers you select at checkout, including Canada Post, DHL, and Purolator, who require order information to deliver your packages.
Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
CUSTOMER SUPPORT INFORMATION
Purpose of collection: to assist with inquiries, troubleshoot orders, provide product guidance, process returns and exchanges as applicable, prevent fraud, and maintain service records.
Source of collection: collected directly from you via the Site (contact forms) and by email at info@aromaforupliftinglife.store
Disclosure for a business purpose: shared with our processor Shopify to locate and service your order, with the shipping carriers you select at checkout (e.g., Canada Post, DHL, Purolator) when needed to resolve delivery issues, and with our email service provider solely to send and receive support communications. We do not share this information with any other third parties for their independent use.
Personal Information collected: name, email address, phone number (if provided), order number, order details, shipping address (when needed for verification or delivery issues), the content of your message, and any attachments you choose to send (e.g., photos or videos). We may also reference related order history in Shopify to resolve your request.
MINORS
The Site is not intended for individuals under the age of 15. We do not intentionally collect Personal Information from children. Purchases by individuals under 15 require parental or guardian consent. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at info@aromaforupliftinglife.store to request deletion.
SHARING PERSONAL INFORMATION
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
We also share information with shipping carriers, such as Canada Post, UPS, and FedEx, to deliver your orders, and with our email service provider to send you order confirmations, updates, and marketing communications if you have opted in. We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.
BEHAVIOURAL ADVERTISING
We use your Personal Information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you. We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/ and you can opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
We also use Facebook and YouTube advertising to show relevant products or promotions based on your interactions with our Site. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work. You can opt out of targeted advertising through the Digital Advertising Alliance’s opt-out portal at https://optout.aboutads.info/.
Retention
When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.
AUTOMATIC DECISION-MAKING
Our processor Shopify uses limited automated decision-making to help prevent fraud, such as temporarily blacklisting IP addresses associated with repeated failed transactions or credit cards linked to those IPs. These automated processes do not have a legal or otherwise significant effect on you. Since we are only serving customers in Canada, the rights related to automated decision-making under EEA laws do not apply.
SELLING PERSONAL INFORMATION
Our store does not sell Personal Information as defined by the California Consumer Privacy Act of 2018 (“CCPA”). We do not share, trade, or sell customer data to any third parties for their independent use.
We respect your privacy rights. If you have any questions about your personal information, please contact us at info@aromaforupliftinglife.store
COOKIES
A cookie is a small amount of information that is downloaded to your computer or device when you visit our Site. We use several types of cookies, including functional, performance, advertising, and social media or content cookies. Cookies enhance your browsing experience by remembering your actions and preferences, such as login details or region selection, so you don’t have to re-enter this information each time you visit the Site. They also provide insights into how visitors use the website, for example, whether it is their first time visiting or if they are a frequent visitor.
We use cookies to optimize your experience on our Site and to provide our services efficiently. For a detailed list of cookies currently used on our store, please refer to Shopify’s official cookie documentation: https://www.shopify.com/legal/cookies.
COOKIES NECESSARY FOR THE FUNCTIONING OF THE STORE
These cookies are essential for the basic operation of the Site and cannot be disabled. They ensure that your orders and account settings function correctly and securely.
You can manage or disable cookies through your browser settings at any time. Please note that if you choose to block or delete certain cookies, some features of the Site may not function properly. For more information on managing cookies, you can visit https://www.aboutcookies.org/.
Cookies Necessary for the Functioning of the Store
| Name | Function | Duration |
|---|---|---|
| _ab | Used in connection with access to admin. | 2y |
| _secure_session_id | Used in connection with navigation through a storefront. | 24h |
| _shopify_country | Used in connection with checkout. | session |
| _shopify_m | Used for managing customer privacy settings. | 1y |
| _shopify_tm | Used for managing customer privacy settings. | 30min |
| _shopify_tw | Used for managing customer privacy settings. | 2w |
| _storefront_u | Used to facilitate updating customer account information. | 1min |
| _tracking_consent | Tracking preferences. | 1y |
| c | Used in connection with checkout. | 1y |
| cart | Used in connection with shopping cart. | 2w |
| cart_currency | Used in connection with shopping cart. | 2w |
| cart_sig | Used in connection with checkout. | 2w |
| cart_ts | Used in connection with checkout. | 2w |
| cart_ver | Used in connection with shopping cart. | 2w |
| checkout | Used in connection with checkout. | 4w |
| checkout_token | Used in connection with checkout. | 1y |
| dynamic_checkout_shown_on_cart | Used in connection with checkout. | 30min |
| hide_shopify_pay_for_checkout | Used in connection with checkout. | session |
| keep_alive | Used in connection with buyer localization. | 2w |
| master_device_id | Used in connection with merchant login. | 2y |
| previous_step | Used in connection with checkout. | 1y |
| remember_me | Used in connection with checkout. | 1y |
| secure_customer_sig | Used in connection with customer login. | 20y |
| shopify_pay | Used in connection with checkout. | 1y |
| shopify_pay_redirect | Used in connection with checkout. | 30 minutes, 3w or 1y depending on value |
| storefront_digest | Used in connection with customer login. | 2y |
| tracked_start_checkout | Used in connection with checkout. | 1y |
| checkout_one_experiment | Used in connection with checkout. | session |
| checkout_session_lookup | Used in connection with checkout. | 3w |
| checkout_session_token_<<token>> | Used in connection with checkout. | 3w |
| identity-state | Used in connection with customer authentication. | 24h |
| identity-state-<<token>> | Used in connection with customer authentication. | 24h |
| identity_customer_account_number | Used in connection with customer authentication. | 12w |
Reporting and Analytics
| Name | Function | Duration |
|---|---|---|
| _landing_page | Track landing pages. | 2w |
| _orig_referrer | Track landing pages. | 2w |
| _s | Shopify analytics. | 30min |
| _shopify_d | Shopify analytics. | session |
| _shopify_s | Shopify analytics. | 30min |
| _shopify_sa_p | Shopify analytics relating to marketing & referrals. | 30min |
| _shopify_sa_t | Shopify analytics relating to marketing & referrals. | 30min |
| _shopify_y | Shopify analytics. | 1y |
| _y | Shopify analytics. | 1y |
| _shopify_evids | Shopify analytics. | session |
| _shopify_ga | Shopify and Google Analytics. | session |
| customer_auth_provider | Shopify analytics. | session |
| customer_auth_session_created_at | Shopify analytics. | session |
OTHER COOKIES OR TRACKING TECHNOLOGIES WE USE
The length of time a cookie remains on your device depends on whether it is a “session” or “persistent” cookie. Session cookies last only while you are browsing, whereas persistent cookies remain until they expire or are deleted. Most cookies we use are persistent, with expiration periods ranging from 30 minutes to two years from the date they are downloaded to your device.
You can control and manage cookies in several ways. Please note that removing or blocking cookies may impact your browsing experience and certain parts of our website may no longer function as intended.
Most browsers automatically accept cookies, but you can adjust your browser settings to decide whether to accept them. This is usually found in the “Tools” or “Preferences” menu. For detailed instructions on how to block, manage, or filter cookies, refer to your browser’s help file or visit resources such as www.allaboutcookies.org or www.aboutcookies.org.
Blocking cookies may not entirely prevent us from sharing certain information with third parties, such as our advertising partners. To manage how your information is used by these parties, please refer to the Behavioural Advertising section above.
DO NOT TRACK
At this time, there is no universally accepted industry standard for responding to “Do Not Track” signals. As such, we do not modify our data collection or usage practices when such a signal is detected from your browser.
CHANGES
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or for operational, legal, or regulatory reasons. Any updates will be posted on this page with the “Last Updated” date revised accordingly.
COMPLAINTS
If you wish to make a complaint regarding our handling of your personal information, please contact us via email or mail using the details provided in the “Contact” section above. If you are unsatisfied with our response, you may lodge a complaint with the relevant privacy or data protection authority in your jurisdiction. In Canada, you can contact the Office of the Privacy Commissioner of Canada here: https://www.priv.gc.ca/en/report-a-concern/
Last updated: August 13, 2025
Thank you for taking the time to read our Privacy Policy. At Aroma for Uplifting Life, your trust means everything to us. We’re committed to keeping your personal information safe so you can shop and connect with peace of mind.